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IV :: COLT+
The web-based Callcenter-solution
With IS Call the Callcenter and the principal are affiliated with each other. The information and results
of the customer survey were immidiately displayed and available for the principal.
Calllcenter and principal work on an adjusted user interface to follow up the information.
- automated transfer of all necessary information from CallCenter to principal
- optimized information flow
- facile usability
Advantage for the user:
- no installation
- effective and conformable dataset for all users
- automated data supply
- various report and export options for the data